DELHIVERY Customer Care Number & Email Id
DELHIVERY Customer Care
Delhivery is India’s largest integrated logistics and supply chain service provider, specializing in express parcel delivery, freight, e-commerce, and cross-border shipments. They are dedicated to ensuring that customers receive prompt support for queries, complaints, and service requests.
📞DELHIVERY Contact Number
-
Toll-Free Number:
📞 1800 103 6354
(For Customer Support, available Monday to Saturday, 9:00 AM – 9:00 PM) -
Alternate/Direct Number:
📞 +91 124 6225600
(Best reached for immediate assistance) -
All India Number:
📞 080-6985 6101
(For general contact and support)
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📧 DELHIVERY Official Email IDs
| Department | Email ID |
| Customer Support | customer.support@delhivery.com |
| Media Queries | media.queries@delhivery.com |
| Job Inquiries | jobs@delhivery.com |
| Privacy Inquiries | privacy@delhivery.com |
| Infosec | infosec@delhivery.com |
📢 Social Media
- Facebook: Delhivery on Facebook
- Twitter / X: @Delhivery
- LinkedIn: Delhivery on LinkedIn
- Instagram: Delhivery on Instagram
- YouTube: Delhivery YouTube Channel
Delhivery Store Near You 
Frequently asked questions
- What are Delhivery Retail Courier Store? How are they different from Delhivery Courier Centre?
- What is the process for booking a courier at the Delhivery Courier Centre?
- Can I find all Delhivery services at every store?
- What are the operating hours of Delhivery Retail Courier Store?
- Do I need an account to use Delhivery Retail Courier Store?
- How can I contact a Delhivery Retail Store?
- What are the benefits of using Delhivery Retail Courier Store?
- I can’t find a store near my location. How can I send a parcel with Delhivery?
- What measures do you take to ensure the safety and security of my packages at your stores?
- What payment methods do you accept at your stores?
- Do you offer any additional services besides pickup?
- I have a question that wasn't answered here. Who can I contact?
Answer: Click to View All Q&A
DELHIVERY Customer Care Product & Service
Shipments
- Shipment Status
- Destination and Contact details
- Returns
- Report Issues
- Report on-field staff issues
- Fragile shipments
- General
- Partnerships
- Careers
- Media Query
- Business Queries
Businesses
- Account Set up
- Shipments
- Payments
- Manage pick up and drop
- API Integration Related
- Tracking Related
- Account operations
- International & Fulfillment
Download our app to raise a query
Delhivery Investor Relations 👇
Financials & Annual Reports
Corporate Announcements
Disclosures under Regulation 46 SEBI LODR
Policies & Codes
Shareholder’s Information
Corporate Social Responsibility
Other Information
Investor Grievances
DELHIVERY Policies
This document outlines the Terms & Conditions for using Delhivery's digital platforms. By using these services, users agree to abide by rules covering eligibility (must be 18+), limited licenses for personal use, intellectual property rights, and restrictions on misuse (such as unauthorized access and sending spam). It includes disclaimers regarding warranties and liabilities, details the handling of user feedback, and specifies that any legal issues will be governed by Indian law with jurisdiction in New Delhi.
The Delhivery Privacy Policy details how the company and its affiliates handle personal information collected through their services. It defines key roles like “Consignee,” “Consignor,” “Data Subject,” and “Third Party Vendors” and explains what data is collected, when and how it is collected, and why it is used. The policy outlines data sharing practices, retention periods, and security measures while emphasizing that the policy may be updated periodically. By using Delhivery’s services, users consent to both this Privacy Policy and the Cookie Policy. For any privacy-related concerns, users are directed to contact a dedicated Privacy Officer via the provided email address.
Cookies are small text files stored on your device when you visit websites, enabling the storage of information about your browsing activities. Delhivery uses cookies to analyze website traffic and enhance user experience. Specific cookies employed include:
- _fbp: Facilitates targeted advertising through Facebook.
- _ga: Associated with Google Analytics, it distinguishes unique users for performance analysis.
- _gat: Manages request rates to Google Analytics, aiding in performance optimization.
- _gcl_au: Used by Google AdSense to assess advertisement efficiency.
- _gid: Another Google Analytics cookie that differentiates users for performance metrics.
Users have the option to accept or disable these cookies upon visiting the website. For further inquiries, contact infosec@delhivery.com or compliance@delhivery.com.
Delhivery emphasizes the importance of using only official communication channels to address delivery-related issues, as unauthorized contacts may be fraudulent. Delhivery has observed instances where fraudsters impersonate their employees or agents to extract sensitive information or payments. The company clarifies that it never requests additional payments for order deliveries. If you suspect fraudulent activity, it's recommended to contact local law enforcement authorities. Delhivery disclaims liability for any losses resulting from such scams but may support legal actions against perpetrators at its discretion.
📦 Track Your Order
To track your shipment, visit our Tracking Page and enter your tracking ID (AWB/LRN). You can also download our app or log in using your mobile number to view all shipments associated with your account and reach out to our customer support.
Delhivery's suite of solutions
D2C Brands
We provide an integrated logistics solution built on Express Parcel, Cross Border, Warehousing, Freight and Software value added services that helps brands deliver faster and provide a superior experience Know More
Grow your Direct To Consumer brand with Delhivery’s end-to-end logistics solutions Faster deliveries, lower returns and improved consumer experience that drives your brand’s success. Register Now
Personal Courier
B2B Enterprises
❓ FAQs
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How can I track my shipment with Delhivery?
To track your shipment, visit Delhivery's Tracking Page and enter your tracking ID (AWB/LRN). You can also download their app or log in using your mobile number to view all shipments associated with your account and reach out to customer support.
-
What are the customer support contact details for Delhivery?
- Toll-Free Number: 1800 103 6354 (Available Monday to Saturday, 9:00 AM – 9:00 PM)
- Alternate Number: +91 124 6225600
- Email: customer.support@delhivery.com
-
What is the process for booking a courier at a Delhivery Courier Centre?
To book a courier, visit your nearest Delhivery Courier Centre with the package. The staff will assist you in processing the shipment, including packaging, labeling, and payment. Ensure you provide accurate sender and receiver details for prompt delivery.
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DELHIVERY Customer Care
- DELHIVERY Customer Care
- 📞DELHIVERY Contact Number
- 📧 DELHIVERY Official Email IDs
- 📢 Social Media
- Delhivery Store Near You
- DELHIVERY Customer Care Product & Service
- Download our app to raise a query
- Delhivery Investor Relations 👇
- DELHIVERY Policies
- 📦 Track Your Order
- Delhivery's suite of solutions
- ❓ FAQs
- 🚀 Exclusive Deal Alerts